Gateway 960 Manuale Utente Scaricare il pdf (Pagina 94)

Troubleshooting

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CD or DVD drive

Your server does not recognize a CD, DVD, or the CD or DVD drive

■ Restart your server, then open the BIOS Setup utility by pressing and

holding F2 while your server restarts. Make sure that the IDE controllers

are enabled. For more information, see “Using the BIOS Setup Utility” on

page 73.

■ Reinstall the device driver. For more information, see Using Your Server

Companion CD.

■ Make sure that the drive is configured correctly by following the

instructions in the drive’s documentation.

■ Open your server case and make sure that the cables are connected

correctly to the CD or DVD drive and the IDE connector on the system

board or controller card.

Your CD or DVD drive tray does not open

■ Press a straightened paper clip wire into the CD or DVD drive’s manual

eject hole. The drive tray opens.

■ If this problem happens frequently while the server is turned on, the drive

may be defective.

Diskette drive

The diskette drive is not recognized

■ Restart your server.

■ Open your server case and make sure that the cables are connected

correctly to the diskette drive and the system board. The red-striped edge

of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the

diskette drive (typically on the side farthest from the power supply

connection). If necessary, reverse one end of the cable so the red-striped

edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure

that the pins are not bent or misaligned. For more information, see

“Installing an IDE drive” on page 34.

The diskette drive LED is lit continuously

■ Remove the diskette from the drive. If the light stays on, try restarting your

server.

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Gateway 960 Manuale Utente Pagina 94