®REFERENCE GUIDE8513162.book Page a Tuesday, May 20, 2008 4:09 PM
CHAPTER 1: About This Reference48513162.book Page 4 Tuesday, May 20, 2008 4:09 PM
CHAPTER 6: Maintaining Your Computer94Scheduling maintenance tasksTask Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter
www.gateway.com95Moving from your old computer Transferring files and settings automaticallyYou can move your files, folders, software settings, and u
CHAPTER 6: Maintaining Your Computer96Transferring files and settings manually You can manually transfer your personal data files by copying them to r
www.gateway.com97Finding other filesUse Windows Find or Search to locate other personal data files. For more information, see your online User Guide.Y
CHAPTER 6: Maintaining Your Computer988513162.book Page 98 Tuesday, May 20, 2008 4:09 PM
CHAPTER799Troubleshooting• Safety guidelines• Try these steps first• Error messages• Internet and networking• Power• Display• Printing• Optical discs•
CHAPTER 7: Troubleshooting100Safety guidelinesWhile troubleshooting your computer, follow these safety guidelines:Try these steps firstIf you have pro
www.gateway.com101Error messagesError message Action“Insufficient disk space”See “You get an “Insufficient disk space” error message” on page 111.“Dat
CHAPTER 7: Troubleshooting102Internet and networkingInternetIf you do not find a solution to your problem in this section, the issue may be networking
www.gateway.com103People are sending you e-mails, but you have not received them• Click the Receive or Send and Receive button in your e-mail program.
CHAPTER25Checking Out YourComputer• Front• Back8513162.book Page 5 Tuesday, May 20, 2008 4:09 PM
CHAPTER 7: Troubleshooting104Modem (dial-up)See also “Internet and networking” on page 102.Your modem does not dial or does not connect• Make sure tha
www.gateway.com105You cannot connect to the Internet• The ISP may be having technical difficulties. Contact your ISP for technical support.• Review th
CHAPTER 7: Troubleshooting1063 Click the Modem tab, then adjust the Speaker volume control.4 Click OK twice to close the dialog boxes.NetworkingFor mo
www.gateway.com107PowerYour computer will not turn on• Make sure that the power cord is connected to an AC power source and to your computer, and that
CHAPTER 7: Troubleshooting108The color is not uniform• Make sure that the display warms up for at least 30 minutes before making a final judgment abou
www.gateway.com109• Reinstall the printer driver. See your printer’s user guide for instructions.• Wait until files have been printed before sending a
CHAPTER 7: Troubleshooting110• The regional code of the movie disc may not match your drive’s regional code. Play only discs with a regional code for
www.gateway.com111KeyboardThe keyboard does not work• Make sure that the keyboard cable is plugged in correctly.• Clean the keyboard by using an aeros
CHAPTER 7: Troubleshooting112A file was accidentally deleted• If a file was deleted while holding down the SHIFT key, or if the Recycle Bin has been e
www.gateway.com113Checking the hard drive for errorsUse Error-checking if you encounter hard drive problems. Error-checking examines the hard drive fo
CHAPTER 2: Checking Out Your Computer6FrontComponent Icon DescriptionOptical disc drive Use this drive to listen to audio CDs, install games and progr
CHAPTER 7: Troubleshooting114You see a “Not enough memory” error message• Close all programs, then restart your computer.• If you continue to receive
www.gateway.com115Expansion cardsThe computer does not recognize an expansion card• Restart your computer.• Make sure that you have installed the requ
CHAPTER 7: Troubleshooting116• Screen resolution—Many TVs cannot display the high resolution that your computer’s video signal uses, and may shift, sc
www.gateway.com117Checking for device problemsFaulty devices or corrupt device drivers can cause a variety of problems on your computer. Checking the
CHAPTER 7: Troubleshooting118Recovering your systemYou can solve most computer problems by following the information in “Try these steps first” on pag
www.gateway.com119Creating recovery discsIf your computer experiences problems that are not recoverable by other methods, you may need to reinstall th
CHAPTER 7: Troubleshooting120The Create Backup Disc dialog box opens.This dialog box tells you the number of blank, recordable discs you will need to
www.gateway.com121Recovering pre-installed software and driversAs a troubleshooting step, you may need to reinstall the software and device drivers th
CHAPTER 7: Troubleshooting1223 Click Contents. A list of software and device drivers opens.4 Click the install icon for the item you want to install
www.gateway.com1232 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box
www.gateway.com7Power button/power indicatorPress this button to turn the power on or off. You can also configure the power button to operate in Stand
CHAPTER 7: Troubleshooting124Recovering from within Windows VistaTo reinstall Windows Vista and all pre-installed software and drivers: 1 Click (Star
www.gateway.com125Recovering from the hard drive during startupTo reinstall Windows Vista and all pre-installed software and drivers: 1 Turn on your
CHAPTER 7: Troubleshooting126Technical supportBefore calling Gateway Customer CareIf you have a technical problem with your computer, follow these rec
APPENDIXA127Legal Notices• Important safety information• Regulatory compliance statements• Environmental information• Notices8513162.book Page 127 T
APPENDIX A: Legal Notices128Important safety informationYour Gateway system is designed and tested to meet the latest standards for safety of informat
www.gateway.com129•Do not walk on the power cord or allow anything to rest on it.•Do not spill anything on the system. The best way to avoid spills is
APPENDIX A: Legal Notices130FCC declaration of conformityResponsible party:Gateway, Inc.7565 Irvine Center DriveIrvine, CA 92618Phone: 800-846-2000Thi
www.gateway.com131CanadaIndustry Canada (IC) Unintentional emitter per ICES-003This digital apparatus does not exceed the Class B limits for radio noi
APPENDIX A: Legal Notices132Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards)External television antenna grou
www.gateway.com133Power linesDo not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits
CHAPTER 2: Checking Out Your Computer8BackImportantYour computer’s hardware options and port locations may vary from this illustration.Component Icon
APPENDIX A: Legal Notices134Environmental informationThe product you have purchased contains extracted natural resources that have been used in the ma
www.gateway.com135Trademark acknowledgmentsGateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the
APPENDIX A: Legal Notices1368513162.book Page 136 Tuesday, May 20, 2008 4:09 PM
137AAC power connector 9accessoriessafety precautions 129activity indicatorsSee indicatorsapplication buttons 23application key 22, 23arrow keys
138Indexreplacing 53See also optical drivetroubleshooting 109cellular phonememory cards 30Certificate of Authenticity 3cleaningaudio CD 86case 8
139www.gateway.comlocating USB port 7, 10digital video cameralocating IEEE 1394 port 7, 10DIMMSee memorydirectional keys 22, 23Disk Cleanup 89Disk
140Index126serial number 3, 126Support 2Gateway Recovery Centerre-installing drivers 121re-installing programs 121re-installing software 121Hhard
141www.gateway.comAuthenticity 3model number 3, 126serial number 3, 126LCD panelcleaning 85troubleshooting 107, 109lightsSee indicatorsline in ja
142Indexmultimediaadjusting volume 31playing Blu-ray 29playing DVD 28using Windows Media Player 28, 29MultiMediaCard 30muting sound 31Nnavigatio
143www.gateway.comRAID 5 41RAMSee memoryrebooting computer 20recordable drive 6recordingaudio files 29optical discs 29recoveringdefaults 123driv
www.gateway.com9Surround left/right jack (black)Plug your rear right and left speakers into this jack. This jack is disabled when an audio expansion c
144Indexsoundadjusting 31controls 31muting 31speaker jack 10speakersconfiguring 33Standby mode 7startingcomputer 18programs 25starting compute
145www.gateway.comWindows Easy Transfer 95Windows key 22, 23Windows System Restore 118Windows Update 86wired Ethernettroubleshooting 106working s
146Index8513162.book Page 146 Tuesday, May 20, 2008 4:09 PM
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MAN BTX FX EREC HW REF GDE R0 5/088513162.book Page 148 Tuesday, May 20, 2008 4:09 PM
CHAPTER 2: Checking Out Your Computer10Headphone/analog speakers jack (green)-OR-Front speakers jack This jack is user configurable for one of the fol
www.gateway.com11Video card portsIf your computer came with high-end video cards installed (number and type may vary), you can connect multiple monito
CHAPTER 2: Checking Out Your Computer128513162.book Page 12 Tuesday, May 20, 2008 4:09 PM
CHAPTER313Setting Up and GettingStarted• Working safely and comfortably• Preparing power connections• Connecting to a broadband modem or network• Conn
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CHAPTER 3: Setting Up and Getting Started14Working safely and comfortablyBefore using your computer, follow these general guidelines for setting up a
www.gateway.com15Reducing eye strainSunlight or bright indoor lighting should not reflect on the screen or shine directly into your eyes.• Position th
CHAPTER 3: Setting Up and Getting Started16Sitting at your computer• Avoid bending, arching, or angling your wrists. Make sure that they are in a rela
www.gateway.com17Connecting to a broadband modem or networkYou can connect your computer to a broadband (cable or DSL) modem or to a wired Ethernet ne
CHAPTER 3: Setting Up and Getting Started18Starting your computerTo start your computer: 1 Connect the power, network, mouse, and keyboard cables to
www.gateway.com19Turning off your computerPutting your computer into Sleep mode is the easiest way to power down your computer. Although it does not t
CHAPTER 3: Setting Up and Getting Started20Restarting (rebooting) your computerIf your computer does not respond to keyboard or mouse input, you may n
www.gateway.com21Using the keyboardPremium multimedia keyboard featuresThe keyboard has several different types of keys and buttons. Your keyboard als
CHAPTER 3: Setting Up and Getting Started22Elite multimedia keyboard featuresThe keyboard has several different types of keys and buttons. Your keyboa
www.gateway.com23Feature Icon DescriptionSleep button Press this button to activate your computer’s Sleep (power-saving) mode.Function keys Press the
iChapter 1: About This Reference . . . . . . . . . . . 1About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 3: Setting Up and Getting Started24Using the mouseThe mouse is a device that controls the pointer movement on the screen. This illustration sh
www.gateway.com25You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.For more informat
CHAPTER 3: Setting Up and Getting Started26Using optical drivesFeaturesYour optical drive has the following basic components:Loading an optical discTo
www.gateway.com27Identifying optical drive typesYour computer may contain one of the following drive types. Look on the front of the drive for one or
CHAPTER 3: Setting Up and Getting Started28Playing discsPlaying a CDA standard compact disc (CD) can hold an entire album of digital songs and can be
www.gateway.com29Playing a Blu-ray DiscBlu-ray Disc is a high-capacity optical disc that can store much more data than a DVD. A dual-layer Blu-ray Dis
CHAPTER 3: Setting Up and Getting Started30Using the memory card readerYou can use the optional memory card reader to transfer pictures from a digital
www.gateway.com31To remove a memory card: • Wait for the memory card reader access indicator to stop blinking, then pull the memory card out of the s
CHAPTER 3: Setting Up and Getting Started322 Click and drag the slider up to increase volume and down to decrease volume.3 To mute the volume, click
www.gateway.com33Configuring the audio jacksIf the back of your computer has five audio jacks, they are universal jacks. This means that they can be u
ContentsiiCreating discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Using the memory card reader . . . . . . . . .
CHAPTER 3: Setting Up and Getting Started34Installing a printer, scanner, or other deviceYour computer has IEEE 1394 (also known as Firewire®) ports a
CHAPTER435Advanced Hardware Setup• Setting up dual video cards• Setting up multiple monitors• Setting up RAID8513162.book Page 35 Tuesday, May 20, 2
CHAPTER 4: Advanced Hardware Setup36Setting up dual video cardsIf your computer has two high-end graphics cards installed, you can enable the SLI conn
www.gateway.com375 Right-click on the Windows desktop, then click NVIDIA Control Panel. The NVIDIA Control Panel View Selection dialog box opens (this
CHAPTER 4: Advanced Hardware Setup387 In the Select a Task list on the left side of the control panel, under 3D Settings, click Set SLI configuration.
www.gateway.com39Setting up RAIDAbout RAIDRAID (Redundant Array of Inexpensive/ Independent Disks) lets your computer use multiple hard drives more ef
CHAPTER 4: Advanced Hardware Setup40How it makes file storage cheaperBecause RAID 0 lets your computer see multiple hard drives as a single drive, you
www.gateway.com41DrawbackRAID 1 treats the entire array as a single drive with the storage capacity of the smallest physical drive in the array. So if
CHAPTER 4: Advanced Hardware Setup42In the following graphic, each letter represents a unique block of data, and each column represents a separate har
www.gateway.com43Configuring RAIDCreating a RAID volumeBecause RAID can be configured so many ways, this procedure covers only the basics. This proced
www.gateway.comiiiAdding or replacing an expansion card . . . . . . . . . . . . . . . . . .69Replacing the system battery . . . . . . . . . . . . .
CHAPTER 4: Advanced Hardware Setup44Getting helpFor more information on RAID concepts, configuration, and maintenance, search for RAID FAQ information
CHAPTER545Upgrading Your Computer• Preventing static electricity discharge• Opening the case• Closing the case• Adding or replacing memory• Adding or
CHAPTER 5: Upgrading Your Computer46Preventing static electricity dischargeThe components inside your computer are extremely sensitive to static elect
www.gateway.com47Opening the caseYour computer case provides easy access to internal components.Removing the side panelTo remove the side panel: 1 Fo
CHAPTER 5: Upgrading Your Computer486 Lift the cover release lever, then swing the side panel away from the computer.8513162.book Page 48 Tuesday, M
www.gateway.com49Removing the front bezelTo remove the front bezel: • Push on the three spring tabs, grasp the right side of the front bezel, then pu
CHAPTER 5: Upgrading Your Computer50Closing the caseReplacing the front bezelTo replace the front bezel: 1 Insert the tabs on the left side of the be
www.gateway.com512 Insert the bottom edge of the side panel into the inside bottom edge of the computer, then swing the side panel in toward the top o
CHAPTER 5: Upgrading Your Computer523 Find the memory module banks on your system board.4 If you are removing a DIMM from the memory module bank, gent
www.gateway.com539 Turn on your computer. Windows starts and the Windows desktop appears.10 Click (Start), right-click Computer, then click Properties
ContentsivOptical discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Memory card reader . . . . . . . . . .
CHAPTER 5: Upgrading Your Computer544 Remove the drive thumbscrew from the optical drive.5 Slide the drive release latch toward the back of the comput
www.gateway.com557 If you are replacing a drive, note any jumper settings on the old drive and set the jumpers on the new drive to be the same. If you
CHAPTER 5: Upgrading Your Computer564 Remove the thumbscrew holding the card reader in the drive bay.5 Slide the card reader out of the case.6 Slide t
www.gateway.com57Adding or replacing a hard driveTo add or replace a hard drive: 1 Remove the side panel by following the instructions in “Removing t
CHAPTER 5: Upgrading Your Computer585 Remove the hard drive by sliding it out of the drive bay.6 Slide the new drive into the drive bay, then secure i
www.gateway.com5911 If you installed a new primary drive:• Format and partition the drive according to the manufacturer’s instructions.• Install Windo
CHAPTER 5: Upgrading Your Computer603 Disconnect the fan cable from the system board. The location of the fan connection may vary, so trace the fan ca
www.gateway.com616 Slide the new fan into the fan mount.7 Insert the tabs on the rear of the fan mount into the slots provided, then rotate the mount
CHAPTER 5: Upgrading Your Computer62Replacing the rear fanTo replace the rear fan: 1 Remove the side panel by following the instructions in “Removing
www.gateway.com633 Remove the four screws that secure the fan to the inside back of the computer, then remove the fan from inside the computer. Note t
CHAPTER11About This Reference• About this guide• Accessing your online User Guide• Gateway contact information• Microsoft Certificate of Authenticity•
CHAPTER 5: Upgrading Your Computer64Replacing the power supplyTo replace the power supply: 1 Remove the side panel by following the instructions in “
www.gateway.com659 Reconnect the power supply cables using your notes from Step 2.10 Replace the side panel by following the instructions in “Replacin
CHAPTER 5: Upgrading Your Computer664 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (The screws can
www.gateway.com676 Remove the processor from the system board.7 Install the new processor onto the system board making sure that Pin 1 on the processo
CHAPTER 5: Upgrading Your Computer683 Remove the screw that secures the front I/O assembly to the computer, then remove the I/O assembly.4 Remove the
www.gateway.com69Adding or replacing an expansion cardTo add or replace an expansion card: 1 Remove the side panel by following the instructions in “
CHAPTER 5: Upgrading Your Computer703 Open the expansion card cover.4 For more stability, place your computer on its side. To avoid scratching the cas
www.gateway.com716 Remove the old expansion card (if necessary). You can slightly seesaw the card end-to-end to loosen it, but do not bend the card si
CHAPTER 5: Upgrading Your Computer72Replacing the system batteryIf the computer clock does not keep time or the settings in the BIOS Setup utility are
www.gateway.com738 Pry the battery out of the socket.9 Make sure that the positive (+) side of the new battery is facing up, then press the battery in
CHAPTER 1: About This Reference2About this guideThis guide includes information and maintenance instructions that are specific to your model of Gatewa
CHAPTER 5: Upgrading Your Computer745 Remove the fan cover by holding cables out of the way and pulling the cover away from the computer.6 Find the me
www.gateway.com758 Loosen the four screws that secure the heat sink to the system board, then remove the heat sink. (These screws cannot be completely
CHAPTER 5: Upgrading Your Computer7610 Remove the seven system board screws.11 Lift the system board up and out of the case.12 Align the new system bo
www.gateway.com7714 Release the processor from the old system board by pushing down on the lever, then lifting the lever completely up.15 Remove the p
CHAPTER 5: Upgrading Your Computer7817 Connect the power and data cables using your notes from Step 9, or use the following graphic as a guide..18 Pla
www.gateway.com7921 Reconnect the expansion card cables using your notes from Step 3.22 Install the fan cover by following the directions in “Replacin
CHAPTER 5: Upgrading Your Computer808513162.book Page 80 Tuesday, May 20, 2008 4:09 PM
CHAPTER681Maintaining YourComputer• Setting up a maintenance schedule• Caring for your computer• Cleaning your computer• Updating Windows• Using BigFi
CHAPTER 6: Maintaining Your Computer82Setting up a maintenance scheduleUse the following table to set up a regular maintenance schedule.Maintenance ta
www.gateway.com83Caring for your computerTo extend the life of your computer:• Be careful not to bump or drop your computer, and do not put any object
www.gateway.com3Gateway contact informationSee your setup poster for Customer Care contact information. The label on the top of your computer contains
CHAPTER 6: Maintaining Your Computer84Cleaning your computerKeeping your computer clean and the vents free from dust helps keep your computer performi
www.gateway.com85Cleaning the keyboardYou should occasionally clean the keyboard to remove dust and lint trapped under the keys.To clean the keyboard:
CHAPTER 6: Maintaining Your Computer86Cleaning optical discsOptical discs (CDs, DVDs, and Blu-ray Discs) get dirty from frequent handling.To clean an
www.gateway.com87Using BigFixBigFix may be installed on your computer. BigFix monitors your computer for problems and conflicts. It automatically gath
CHAPTER 6: Maintaining Your Computer88Managing hard drive spaceWindows provides several utilities you can use to check hard drive space, delete unnece
www.gateway.com892 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears.Delet
CHAPTER 6: Maintaining Your Computer902 Click one of the options:• My files only cleans only the folders for the currently logged in user.• Files from
www.gateway.com913 Click Check Now, then click Start. Your drive is checked for errors. This process may take several minutes. After Windows has finis
CHAPTER 6: Maintaining Your Computer92To defragment the hard drive: 1 Disconnect your computer from the network.2 Click (Start), All Programs, Access
www.gateway.com93To back up files: 1 Click (Start), then click Computer. The Computer window opens.2 Right-click the drive that you want to back up,
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